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Look around, and you’ll discover that there is no shortage of metro Ethernet service providers out there. That’s because this technology is so advanced and so reliable. The service you get, though, will ultimately depend on how good your actual provider is!
When you work with a good provider, you get to take advantage of 4 things:
1. Great customer service, right off the bat
Because metro Ethernet is such a popular telecommunications option, a lot of providers have gotten into the game. As a result, the good metro Ethernet service providers understand that they have to go above and beyond in order to get your business. That means they’ll offer top-notch customer service.
Compare that with the bad providers, which won’t do anything to make you feel special. Luckily, you’ll be able to tell the difference immediately – before you spend too much time dealing with them.
2. A large coverage area
Part of what makes good metro Ethernet service providers so appealing is their ability to handle the biggest of organizations. No matter how many different office locations your company has, they can turn all of your separate LANs into a WAN. That way, everyone will be on the same network, and you won’t have to worry about ever being out of touch.
In fact, metro Ethernet service providers are a big favorite among universities and government agencies because they know the providers can handle all of the different offices and departments that they have spread out all over the area!
3. Fiber technology
The good metro Ethernet service providers aren’t willing to rest on their laurels. Instead, they’ve got their fingers on the pulse – and, today, that means offering fiber technology. In fact, more and more providers are switching over to fiber every day.
What about the ones that haven’t made the switch yet?
If you fall in love with a provider – and find out that they don’t have fiber capabilities – make sure they have a state-of-the-art second option, like Ethernet over copper or fixed wireless. Both of those are the logical predecessors to fiber technology.
4. Bandwidth that’s easy to change
Physically, every metro Ethernet network comes with bandwidth that can be easily changed. After all, these networks are built in such a way that the bandwidth can be increased or decreased without changing the hardware or adding any new equipment.
That means if you have any trouble changing your bandwidth, the problem lies squarely with your provider.
Good metro Ethernet service providers will change your bandwidth within a few hours (or a day at the absolute most) after you call them. The bad providers will make you jump through a ton of hoops and feed you a bunch of excuses.